Welcome to UR Demand! By accessing or using our website, you agree to abide by the following terms and conditions:

1. General Use

  • The content on this site is for informational and shopping purposes only.
  • By using our website, you confirm that you are at least 18 years old or have parental/guardian consent.

2. Account Responsibility

  • You are responsible for maintaining the confidentiality of your account details.
  • Any activity under your account is your responsibility. Notify us immediately if you suspect unauthorized access.

3. Product Information

  • All product descriptions, pricing, and availability are accurate to the best of our knowledge but are subject to change without notice.
  • We reserve the right to refuse or cancel orders in case of inaccuracies or product unavailability.

4. Orders and Payments

  • Orders must be paid in full at checkout unless otherwise agreed.
  • We accept various payment methods as displayed on our website.

5. Delivery

  • Delivery timelines are estimates:
    • Within Dhaka: 24-48 hours.
    • Outside Dhaka: 7 working days.
  • Unforeseen circumstances may cause delays.

6. Returns and Refunds

  • Returns must be made in accordance with our Return Policy (e.g., product inspection during delivery).
  • Refunds are processed after verification and may take up to 7-10 working days.

7. Warranty and Repairs

  • Warranty claims are managed by the product manufacturer.
  • We are not liable for delays or denials of warranty services.

8. Limitation of Liability

  • UR Demand is not responsible for courier-related delays or mishandling. Compensation for such issues must be claimed from the courier service.

9. Prohibited Activities

  • You may not use our website for illegal activities, to distribute harmful software, or violate any applicable laws.

10. Intellectual Property

  • All content, trademarks, and logos on this site are owned by UR Demand. Use without permission is prohibited.

11. Privacy

  • Use of this site is governed by our Privacy Policy, ensuring your personal information is handled responsibly.

12. Changes to Terms

  • We reserve the right to update these terms at any time. Changes will be effective immediately upon posting.

13. Governing Law

  • These terms are governed by the laws of Bangladesh.